Frequently Asked Questions
Here are answers to some frequently asked questions about
our swim lesson program.
Click a question to view the answer.
Where is the pool located?
Bayside Swimming Club is located at 502 Clarke Road in Bellingham, Washington. A map and directions to the pool are located on the
How do I sign my child up for lessons?
Register Now button on our website available starting June 7).
You will be redirected to an online shopping cart.
Note that the cart can be sorted by session or learning level.
To register your child for a lesson:
1. Choose the desired time in the appropriate Session and Learning Level.
2. Enter your child's first name, last name, and age.
3. Click Add to Cart.
Note that you can repeat this process to sign up for additional lessons. Just click
you have signed up for all of the lessons you desire, proceed to checkout.
During checkout, you will need to provide additional information and agree to our liability waiver.
You will also have the opportunity to create an account, log-in (if you already have an account), or complete your
registration as a guest. We encourage you to create an account. Once you
have an account, you will not have to enter all of your personal
information the next time you register for additional lessons or swim
team. We do not store your payment information and will not share your
personal information with anyone.
You will then be able to review your
cart one more time to make sure that everything is correct. When you are
ready to check out, you will be redirected to PayPal and must
complete the checkout procedure using PayPal in order to complete your
registration. You do not need a PayPal account.
Once you complete the checkout procedure, you will be
redirected to a page confirming your registration. If you do not see
this page, your registration was not successfully completed. In such
situations, start again or
contact the webmaster.
What learning level should my child be in?
You should register your child based on age and swimming ability. Click on the learning level links on the
page to see a description of a particular level. Once your child's class begins, the aquatics director
can move your child to a more appropriate level if necessary.
Why are some classes on the Registration Form shown as full?
We keep our class sizes small so that each child gets the
necessary attention of the instructor. The registration page shows the
actual number of spaces remaining in each class. If a particular class is
indicated as full, we cannot accept any additional children in that
particular class at this time. But you should check back, because spaces
often open up. The aquatics
director may move a child to a different level or a parent may inform
us of a late cancellation—thus opening spaces in a class that had
previously been shown as full. Once a session has started,
however, we no longer update class space availability online. In that
case, you should
go directly to the pool and talk with the aquatics director to see if
there is room for your child in a particular class.
If a class is full, is there a wait list?
Unfortunately, the answer is NO. We do not offer a wait list for swimming lessons.
We recommend that you check the registration page frequently for
spaces that open due to changes and cancellations.
sure to check back on the registration page. Spaces often open in previously full classes
due to cancellations or students who are moved to a different level.
We cannot predict how many spaces, if any, will open, nor precisely
when those spaces will appear on the registration form,
so we recommend checking often and refreshing the page in your web
browser. Any additional spaces that do become available are offered on a
first-come first-served basis.
How do I pay the balance of my swim lesson fees?
When you first complete your registration, you will receive an email
from PayPal confirming your purchase.
For the 2021 season, all lessons
must be paid in full at the time of registration, so you will not have a
Are lessons cancelled due to rain?
No. Lessons take place rain or shine (this is the Pacific Northwest,
after all). The pool is a very comfortable 86-degrees and the kids
hardly notice the rain. Parents on the pool deck watching their children
during lessons are advised to bring umbrellas, however, because there
may not be enough covered areas to accommodate everyone.
What happens during a lightning/thunder storm?
In the event of a lightning/thunderstorm that poses a safety risk, no
one will be allowed in the pool until the danger has passed. If this
impacts swim lessons, every effort will be made to enable your child to
make up for the missed class time by attending class on another date or
time. However, this will depend on space availability. Make-up classes
are handled on a case-by-case basis. You must talk directly with the
Aquatics Director to schedule the make-up lesson.
Are there lessons on the 4th of July?
Yes. If July 4th falls on a weekday, lessons will occur. Please keep
this in mind when scheduling your child's lesson. If your child must
miss class, it may be possible to schedule a make-up class. Please refer
to the policy on make-up lessons elsewhere in this FAQ.
What happens if the pool is closed due to health concerns?
In the unlikely event that the pool is temporarily shut down for health
reasons, no one will be allowed in the pool until the pool is once again
cleared for use. If this impacts swim lessons, every effort will be made
to enable your child to make up for the missed class time by attending
class on another date or time. However, this will depend on space
availability. Make-up classes are handled on a case-by-case basis. You
must talk directly with the Aquatics Director to schedule the make-up
lesson. If lessons are cancelled due to the COVID-19 pandemic, your
entire fee will be refunded.
I've already registered. Can I change my child's class to a different
session or time?
Yes. We will do our best to try to accommodate changes as long as there
is still space available in the desired class. To request a change,
please send an
email to the webmaster.
Note, however, that changes require additional work on our part. For
that reason, each change request made after June 1 for other than valid
medical reasons will result in a $5 change fee or loss of any early
payment discount. Changes cannot be made after the Friday before the
start of a session.
Are fees refundable if my plans change?
There is a $25 non-refundable fee for each class. Any amount you
paid beyond that can be refunded or may be
applied to another class, subject to the following:
- If you contact us by the Friday before the start of the session, you can:
- Change the lesson to a different session or time. Your full
payment (including the $25 fee) will be applied to
the new class.
- Cancel the lesson. Any amount you paid beyond the $25
fee will first be applied to any outstanding
balance for other lessons. Any balance remaining after paying
that balance will be refunded.
- If you contact us after the Friday before the start of the
session, you forfeit all payments made for the class.
Refunds cannot be pro-rated because your
registration guarantees your child's space and late cancellations do not
allow us to offer that space to another child.
Note that if you need to change your plans for valid medical reasons, we will do our best to accommodate your particular situation.
The website mentions partial-sessions (1 week out of a 2-week session). How do I sign up for a partial-session?
First of all, please understand that partial sessions are more difficult
to accommodate and therefore DO cost more.
To sign your child up for a partial-session:
- Use the online registration form to register your child for the full session.
- Send an
email to the webmaster. In the email, ask to have your child switched to a 1-week
partial-session, and specify the dates (which week of the session) your child will attend.
- We will then adjust your registration and send you an updated invoice.
- We will issue a refund for any resulting overpayment.
since partial-sessions still use up an available class space for both
weeks, partial-sessions cost $55 per week and do not count toward early
payment or multi-class discounts.
Be sure that you understand what constitutes a partial-session. For
example, if you want your child to attend the 2nd week of Session 2 and
the 1st week of Session 3, that constitutes two partial-sessions. You must
therefore register your child for both Session 2 and Session 3 and then
send an email to the webmaster. The two weeks will cost $110 (two
partial-sessions at $55 each). We will issue a refund for any resulting
If you know that you want a partial-session, please email your request
as soon as possible after completing your registration so that we can issue refunds directly back to your original form of payment.
will mail a check for any overpayment resulting from a change to a
partial-session. Please allow 2-4 weeks for us to process
Is it possible to do a drop-in lesson?
Yes. It is possible to simply drop-in and put your child into a lesson,
but only if there is space available in the desired class. There is
no way of knowing if space is available other than by showing up in person at the pool.
The Aquatics Director will be able to assist you. Note that the cost for
a drop-in class is $10 for a single 30-minute class.
My child missed a class. Can I get a refund or schedule a make-up lesson?
There are no refunds for missed lessons. It may be possible to
schedule a make-up lesson, but only if there is space available in the
desired class. You will need to come to the pool and speak directly with
the Aquatics Director.
Can my child take swim lessons at the same time as a friend's child?
Yes. Ideally, you and your friend should simply register your children
for classes in the same session/time slot. While we will try to adjust
registrations to accommodate these types of requests, we cannot do so if
the desired class is already full. Also remember that changes will be subject
to a $5 change fee.
Don't see the answer here?
Contact us via email and we'll do our best to answer specific questions.
Can I include my friend's children on my registration to take advantage of the multi-child discount?
NO! The multi-child discount is ONLY for members
of the same family. We require a liability waiver from the parent or
legal guardian at the time of registration. If you include other people's children on your
registration, the multi-child discount will NOT be applied
and the registration will be subject to cancellation. Separate
registrations and liability waivers must be completed for each family.