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Swimming Lessons
Frequently Asked Questions

Here are answers to some frequently asked questions about our swim lesson program.

Click a question to view the answer.

Where is the pool located?

Bayside Swimming Club is located at 502 Clarke Road in Bellingham, Washington. A map and directions to the pool are located on the Directions page.

How do I sign my child up for lessons?

Click the Register Now button on our website (available starting April 1).
You will be redirected to an online shopping cart.
Note that the cart can be sorted by session or learning level.
To register your child for a lesson:
  1. Choose the desired time in the appropriate Session and Learning Level.
  2. Enter your child's first name, last name, and age.
  3. Click Add to Cart.
Note that you can repeat this process to sign up for additional lessons. Just click Continue Shopping.

Once you have signed up for all of the lessons you desire, proceed to checkout.
During checkout, you will need to provide additional information and agree to our liability waiver.
You will also have the opportunity to create an account, log-in (if you already have an account), or complete your registration as a guest. We encourage you to create an account. Once you have an account, you will not have to enter all of your personal information the next time you register for additional lessons or swim team. We do not store your payment information and will not share your personal information with anyone.

You will then be able to review your cart one more time to make sure that everything is correct. When you are ready to check out, you will be redirected to PayPal and  must complete the checkout procedure using PayPal in order to complete your registration. You do not need a PayPal account.

Once you complete the checkout procedure, you will be redirected to a page confirming your registration. If you do not see this page, your registration was not successfully completed. In such situations, start again or contact the webmaster.

Prior to June 1, you can choose to pay a $25 deposit for each lesson or pay in full.
If you pay in full at the time of registration, you will receive a $5 discount per class.

After June 1, you must pay in full at the time of registration.

Remember that if you pay only the $25 deposit per class, you must pay your balance by the first day of class or your child will not be able to participate in the swim lesson.

What learning level should my child be in?

You should register your child based on age and swimming ability. Click on the learning level links on the Swim Lesson page to see a description of a particular level. Once your child's class begins, the instructor or aquatics director can move your child to a more appropriate level if necessary.

Why are some classes on the Registration Form shown as full?

We keep our class sizes small so that each child gets the necessary attention of the instructor. The registration page shows the actual number of spaces remaining in each class. If a particular class is indicated as full, we cannot accept any additional children in that particular class at this time. But you should check back, because spaces often open up. The aquatics director may move a child to a different level or a parent may inform us of a late cancellation—thus opening spaces in a class that had previously been shown as full. Once a session has started, however, we no longer update class space availability online. In that case, you should go directly to the pool and talk with the aquatics director to see if there is room for your child in a particular class.

How do I pay the balance of my swim lesson fees?

When you first complete your registration, you will receive an email from PayPal confirming your purchase.

If you paid only a $25 non-refundable deposit for each class, you will receive an additional email from our accounting system with a copy of your invoice attached as a PDF. That email will include a PAY NOW button.

To pay online, click the PAY NOW button in the email. You will then have the choice of paying by credit card or direct withdrawal from your bank. There is no fee for using this service.

To pay by check, mail a check (payable to "Bayside Splash") to:
   Bayside Splash
   PO Box 4053
   Bellingham, WA 98227

You may also pay by cash or check at the pool on or before the first day of lessons. Note that we are unable to accept credit card payments at the pool.

DO NOT attempt to pay the balance of your fees using the Registration Form as doing so will actually create an entirely new lesson registration.

Remember that all fees must be paid on or before the first day of class or you child will not be able to participate in his or her swim lesson.

Are lessons cancelled due to rain?

No. Lessons take place rain or shine (this is the Pacific Northwest, after all). The pool is a very comfortable 86-degrees and the kids hardly notice the rain. Parents on the pool deck watching their children during lessons are advised to bring umbrellas, however, because there may not be enough covered areas to accommodate everyone.

What happens during a lightning/thunder storm?

In the event of a lightning/thunderstorm that poses a safety risk, no one will be allowed in the pool until the danger has passed. If this impacts swim lessons, every effort will be made to enable your child to make up for the missed class time by attending class on another date or time. However, this will depend on space availability. Make-up classes are handled on a case-by-case basis. You must talk directly with the Aquatics Director to schedule the make-up lesson.

Are there lessons on the 4th of July?

Yes. If July 4th falls on a weekday, lessons will occur. Please keep this in mind when scheduling your child's lesson. If your child must miss class, it may be possible to schedule a make-up class. Please refer to the policy on make-up lessons elsewhere in this FAQ.

What happens if the pool is closed due to health concerns?

In the unlikely event that the pool is temporarily shut down for health reasons, no one will be allowed in the pool until the pool is once again cleared for use. If this impacts swim lessons, every effort will be made to enable your child to make up for the missed class time by attending class on another date or time. However, this will depend on space availability. Make-up classes are handled on a case-by-case basis. You must talk directly with the Aquatics Director to schedule the make-up lesson.

I've already registered. Can I change my child's class to a different session or time?

Yes. We will do our best to try to accommodate changes as long as there is still space available in the desired class. To request a change, please send an email to the webmaster. Note, however, that changes require additional work on our part. For that reason, each change request made after June 1 for other than valid medical reasons may result in a $5 change fee or loss of any early payment discount. Changes cannot be made after the Friday before the start of a session.

Are fees refundable if my plans change?

The $25 registration fee per class is non-refundable. Any amount you paid beyond the $25 registration fee per class can be refunded or may be applied to another class, subject to the following:
  • If you contact us by the Friday before the start of the session, you can:
    • Change the lesson to a different session or time. Your full payment (including the $25 registration fee) will be applied to the new class.
    • Cancel the lesson. Any amount you paid beyond the $25 registration fee will first be applied to any outstanding balance for other lessons. Any balance remaining after paying that balance will be refunded.
  • If you contact us after the Friday before the start of the session, you forfeit all payments made for the class.

Refunds cannot be pro-rated because your registration guarantees your child's space and late cancellations do not allow us to offer that space to another child.

Note that if you need to change your plans for valid medical reasons, we will do our best to accommodate your particular situation.

The website mentions split sessions (1 week out of a 2-week session). How do I sign up for a split session?

To sign your child up for a split session:
  1. Use the online registration form to register your child for the full session.
  2. Send an email to the webmaster. In the email, ask to have your child switched to a 1-week split session, and specify the dates (which week of the session) your child will attend.
  3. We will then adjust your registration and send you an updated invoice.
  4. We will issue a refund for any resulting overpayment.

Note that since split sessions still use up an available class space for both weeks, split sessions cost $50 per week and do not count toward early payment or multi-class discounts. Member discounts still apply, however.

Be sure that you understand what constitutes a split session. For example, if you want your child to attend the 2nd week of Session 2 and the 1st week of Session 3, that constitutes two split sessions. You must therefore register your child for both Session 2 and Session 3 and then send an email to the webmaster. The two weeks will cost $100 (two split sessions at $50 each). We will issue a refund for any resulting overpayment.

If you know that you want a split session, please email your request as soon as possible after completing your registration so that we can issue refunds directly back to your original form of payment. Otherwise, we will mail a check for any overpayment resulting from a change to a split session. Please allow at least two weeks for us to process the refund.

Is it possible to do a drop-in lesson?

Yes. It is possible to simply drop-in and put your child into a lesson, but only if there is space available in the desired class. There is no way of knowing if space is available other than by showing up in person at the pool. The Aquatics Director will be able to assist you. Note that the cost for a drop-in class is $10 for a single 30-minute class.

My child missed a class. Can I get a refund or schedule a make-up lesson?

There are no refunds for missed lessons. It may be possible to schedule a make-up lesson, but only if there is space available in the desired class. You will need to come to the pool and speak directly with the Aquatics Director.

Can my child take swim lessons at the same time as a friend's child?

Yes. Ideally, you and your friend should simply register your children for classes in the same session/time slot. While we will try to adjust registrations to accommodate these types of requests, we cannot do so if the desired class is already full. Also remember that changes made after June 1 may be subject to a $5 change fee.

Can I include my friend's children on my registration to take advantage of the multi-child discount?

No. The multi-child discount is ONLY for members of the same family. We require a liability waiver from the parent or legal guardian at the time of registration. If you include other people's children on your registration, the multi-child discount will NOT be applied and the registration will be subject to cancellation. Separate registrations and liability waivers must be completed for each family.

Don't see the answer here? Contact us via email and we'll do our best to answer specific questions.

    Website designed by David Cohn

 Updated:   05/29/2017

 

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